Question 1

What is URMANUAL?

Accepted Answer

URMANUAL is your personal manual — one link that tells people exactly how to know you. Fill in your sections, share your link, and let the world read you.

Question 2

Is URMANUAL free?

Accepted Answer

Yes — creating your manual is completely free. Editions and The Deep Side are optional features for creators who want to monetise their profile. You can build and share your full manual without spending or earning anything.

Question 3

Can I change my username?

Accepted Answer

No. Your username is permanent once set. Choose carefully — it becomes your public link.

Question 4

Is my personal data private?

Accepted Answer

Your profile sections are public by default — that’s the point of URMANUAL. Your email, login credentials, social media link (submitted during Partner application), and financial details are private and never shown publicly.

Question 5

How do I delete my account?

Accepted Answer

Contact us at support@urmanual.com and we’ll process your request within 7 business days. If you’re a Partner, any pending payouts will still be processed through Stripe.

Question 6

How do I start earning?

Accepted Answer

Go to your Dashboard → Earnings tab and apply to become a Partner. Once approved, connect your Stripe account and enable Editions and/or The Deep Side. You can set up your content before being approved, but fans can only purchase after your Partner status is confirmed.

Question 7

What is a Partner?

Accepted Answer

A Partner is a verified URMANUAL user approved to monetise their profile. We review every application to ensure quality and safety on the platform. You’ll need to provide a social media link during your application so we can verify your identity.

Question 8

What is an Edition?

Accepted Answer

An Edition is your premium package — collectible photo cards tied to your profile sections. Fans can buy individual cards (SR, SSR, UR) or the full set. Buying an Edition also unlocks your Deep Side answers.

Question 9

The Deep Side

Accepted Answer

The Deep Side is a set of deeper, more personal questions you fill in from the Cards section. Your answers are bundled with your Edition — fans who purchase any Edition get access to your Deep Side automatically.

Question 10

How does payment work?

Accepted Answer

All payments are processed securely through Stripe. When a fan buys your content, they pay via Stripe checkout. Your earnings go directly to your Stripe account. We never see or store your bank details, card numbers, or any financial information — Stripe handles everything.

Question 11

How do I get paid?

Accepted Answer

Stripe deposits your earnings directly into your bank account based on the payout schedule you set in your Stripe dashboard. You can track your earnings on the Dashboard Earnings tab.

Question 12

What is the platform fee?

Accepted Answer

URMANUAL charges a small platform fee on each transaction to cover Stripe processing fees, platform maintenance, and support. Full details are shared when you join the Partner programme.

Question 13

Can I change my prices?

Accepted Answer

Yes. You can update individual card prices, full set prices, and Deep Side pricing anytime from the Earnings tab. New prices apply to future purchases only — existing buyers keep their access.

Question 14

Can visitors see my Editions without paying?

Accepted Answer

No. Editions are locked behind payment. Visitors can see card previews but must purchase to view the full photo cards and Deep Side content.

Question 15

What if someone requests a refund?

Accepted Answer

All digital purchases are final. If a buyer disputes a charge through their bank, Stripe handles the dispute process. In the event of a chargeback, the transaction amount may be reversed from your earnings.

Question 16

I got rejected as a Partner. Can I re-apply?

Accepted Answer

Yes. If your application is rejected, you’ll see the reason on your Earnings tab and can re-apply at any time.

FREQUENTLY ASKED QUESTIONS.